Terms & Conditions

Overview

This website is operated by Amanah. Throughout the site, the terms “we”, “us” and “our” refer to Amanah. Amanah offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms & Conditions are considered an offer, acceptance is expressly limited to these Terms & Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

General Conditions

By agreeing to these Terms & Conditions, you declare that you are acting exclusively for private purposes. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature to the website. A breach or violation of any of the Terms will result in an immediate termination of your Services. We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. All descriptions of products are subject to change at any time without notice, at the sole discretion of us.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.

Products, Services and Delivery

All product information and technical specifications contained in Amanah are for guidance only. We make every effort to ensure that images and specifications displayed on our website are as accurate as possible. We cannot guarantee that your computer monitor’s display of any colour or product will be accurate. You are advised to look at multiple screens for a more accurate perception of the colours. Please note that smartphones and tablets generally make the colours highly saturated and distorted.

All our products are ‘order to make’, which means the rolls of fabric can sometimes be a different shade from order to order. Therefore we can’t guarantee that you’ll receive exactly the same color as before. However, we always send one package with the same fabric from the same roll.

Amanah strives to get as accurate length and measurements of your product as possible, but all measurements are approximate due to the nature of manufacturing. Variations up to 2.5 cm / 1 inch may occur. We always try to maintain to supply you with the fabric requested, sometimes we may be unable to fulfil an order. In this instance, you will be informed at the earliest opportunity.

All orders are imported directly from Morocco via Taseem Collections and then delivered to the customers in India. Delivery time depends on how many orders we have, It might take up to 8 weeks. Please note that before Ramadan and Eid is high season with the heavy load of orders, which means we expect orders to be sent out slower than normal.

Cancellations, Changes and Returns

For Cancellations, you need to Contact Us within 48 hours of your order. If you have ordered a size that is considered standard size (130-150 cm abayas, 160-180 cm jilbabs, 90-105 cm skirt or sirwal, petite for shorter clothes are still considered our standard sizes), then we can change or cancel your order within a week of your order placement.

If you have made a custom order, smaller or larger than our standard sizes we can change or cancel it as long as the clothes haven’t been cut by the tailors yet.

If your order has been sent and you refuse your package you will not get a refund. This is because there is no way for us to get the package back and we will have to pay the shipping companies extra charges from our pocket to deal with the package.

All of our products pass through a quality-checking process before they are dispatched to our customers. In the unlikely event of a defect or damaged item, it should be reported to us within 3 days of receipt of the package. We aim to make sure you will be happy, we will, depending on the problem offer you a discount, partial refund, full refund or a replacement garment. A refund will be issued to the same account where you paid from.

Please contact us at [email protected] with a description and images of the product and the defect.

We do not accept any returns currently (except damaged goods) as all our products are made to order from Morroco.

Changes to this Privacy Policy

We may update this privacy policy occasionally to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Further development of our websites and apps and the implementation of new technologies to improve our service for you may require changes to this privacy notice. We therefore recommend that you re-read this Privacy Notice from time to time.

Any such changes will take immediate effect at the time of publication on this Site.