Amanah Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from amanah-libaas.com (the “Site”). When you shop with us or use one of our services, you trust us with your information. Protecting personal data and your privacy is of the greatest priority for Amanah.

It is important to us to give you clear and transparent information about the personal data we collect, why it is needed, how it is used and your rights over it.

Why do we process your personal data?

We use and process your personal data to be able to give you the best personalised customer experience when visiting our website. We also process your personal data upon your request to be able to provide you with requested services, deliver your order or support you through our customer service. We also use your data for other purposes such as product development, scientific research (especially in the areas of machine learning, artificial intelligence and deep learning) and market research, for the optimisation of business processes, the needs-based design of our services and personalised advertising.

What type of personal data do we process?

Personal information is any kind of information that can be directly or indirectly attributed to you. Examples of personal data we process are name, address, e-mail address, telephone number, customer number, payment information and purchase order. We may also process usage history, IP address, and information you provide when contacting our customer service. We collect further data using our own data analyses (e.g. within the framework of market research studies and customer evaluations). We may also receive data on you from third parties, for example for credit rating agencies and payment service providers.

Where do we process your data?

Your personal data is generally stored within your country or a country of the EU/EEA but may also be transferred to and processed in a country outside this area.

Who do we share your data with?

If necessary, your personal data may be shared with suppliers, sub-contractors and independent third parties carrying out certain tasks on our behalf. For example, with logistics companies (e.g. postal companies such as DHL). The service providers only receive access to your data in the scope and for the time period required for the provision of the relevant service.

What are your rights?

You have the right to access, rectify, erase, and consult.  If you would like to exercise this right, please contact us through the website Contact Us page.

Changes to this Privacy Policy

We may update this privacy policy occasionally to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Further development of our websites and apps and the implementation of new technologies to improve our service for you may require changes to this privacy notice. We therefore recommend that you re-read this Privacy Notice from time to time.

Any such changes will take immediate effect at the time of publication on this Site.